First Visit

Hello,

Allow me to formally Welcome you to Melt Massage!

Because I don’t like to leave a good massage to chance, your first visit includes an initial consultation where I learn from you how to design the best massage for you with results that last as long as possible after the massage. So, when planning time for your First visit, allow up to an extra 30 minutes for the initial consultation. Also, please plan your parking accordingly.

Please note, our hours are not 50, but a full 60 minutes long, so please allow up to 90 minutes for the First visit.

In preparation for your appointment, there are a few things I should let you know about:

  1. Paperwork
  2. Parking
  3. Extra time
  4. Payment
  5. Cancellation

1. Paperwork:

If you have a chance to complete our initial intake paperwork before you come – great.  In that case, please print it out and bring it with you. If not, no problem since we have more in the studio and can simply complete it together here.

Are you visiting from out of town? If so you might say “Why should I fill out paperwork? I may not be back or at least not frequently because I live out of town.” We say, “All the more reason to make the most of your massage! Why get a ‘take your chances massage’? Do you like to throw money away?” By investing a little before your massage you can better ensure a great massage. Give us the chance to make a great first impression with a great massage for you.

There are two additional Covid forms that need to be filled out. Those will be sent when we confirm your appointment.

2. Parking:

Parking is easy with both metered and some free street parking.

3. Extra time first session:

In our first session we like to spend up to an extra 30 minutes with you getting to know your unique physical history in order to better ensure a great massage without taking any of that time away from your full time on the table. We tack that on to the beginning of the session so we don’t go in blind. Please plan accordingly.

4. Payment:

Payment is preferred by Cash or Check. If you prefer Credit, payment may be received by Venmo (@theMeltMassage, not @MeltMassage), PayPal or Zelle. Contact me for more details or any questions: Hana@MeltMassage.net

5. Cancellation:

We do have a 24-hour cancellation policy or full payment.  If you need to cancel or reschedule your appointment with less than 24-hours’ notice, please consider who you can send in your place so that you’re not charged for a massage you don’t get. If you can’t send someone in your place we will make every effort to fill your spot but, if we cannot, we must charge you for that missed appointment. If you discover you need to reschedule, please call at your earliest convenience.

*Your appointment is not actually cancelled until you receive your appointment cancelation notification email .*

If you are sick, getting over being sick or have been exposed to someone you know is sick in the last 3 days, please contact us as soon as possible to discuss the possibility of rescheduling your appointment.  We will explain why. Thank you for your understanding in this matter of business policy.

Mostly, we look forward to giving you a great massage, helping you stress less and Melt more.

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Melt Massage LLC

Melt Massage LLC